Effective Date: 11.04.2023
This Privacy Policy (“Policy”) describes the types of personal information that Gogos Hotel (“Hotel,” “we,” “our,” or “us”) collects, how we use and protect that information, and your choices with respect to your personal information. This Policy applies to our website (the “Site”) and any services offered by the Hotel.
Information We Collect
When you visit our Site or use our services, we may collect the following types of information:
- Personal Information: We may collect personal information such as your name, address, email address, phone number, and payment information (such as credit card details) when you make a reservation, request information, or contact us.
- Usage Information: We may automatically collect information about your use of our Site, including your IP address, browser type, operating system, pages viewed, links clicked, and other actions you take on our Site.
- Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your use of our Site and to improve your experience. You can choose to disable cookies through your browser settings, but please note that some features of our Site may not function properly if cookies are disabled.
How We Use Your Information
We may use the information we collect from you for the following purposes:
- Reservation and Service Delivery: We may use your personal information to process and manage your reservations, provide customer support, and deliver services you request, such as sending reservation confirmations and updates.
- Marketing and Communications: We may use your personal information to send you marketing communications about our services, promotions, and special offers, unless you have opted out of receiving such communications.
- Site Improvement: We may use your usage information and cookies to analyze how our Site is used, diagnose technical issues, and improve the functionality and performance of our Site.
- Legal Obligations: We may use your personal information to comply with applicable laws, regulations, legal processes, and government requests.
How We Protect Your Information
We take appropriate measures to protect your personal information from unauthorized access, loss, misuse, and alteration. We use industry-standard security measures, such as encryption, firewalls, and secure server infrastructure, to safeguard your information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your personal information with our affiliates, service providers, and other third-party vendors who help us deliver our services, process payments, and perform other business functions. We may also share your personal information as required by law, to respond to legal requests or process legal claims, to protect our rights or the rights of others, or in connection with a business transaction, such as a merger, acquisition, or sale of assets.
Your Choices
You have choices regarding the personal information you provide to us:
- Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us using the information in the “Contact Us” section below.
- Cookies: You can manage cookies through your browser settings or through third-party tools, which may allow you to delete or disable cookies. Please note that disabling cookies may impact the functionality of our Site.
- Access, Update, or Delete Your Information: You can access, update, or delete your personal information by contacting us using the information in the “Contact Us” section below, subject to applicable laws.
Children’s Privacy
Our Site is not intended for use by children under the age of 18.